Shipping policy
At Elanora, every product is specially handcrafted and made-to-order. We value your patience while we create something unique just for you.
1. Order Processing Time
- Since all our products are handmade, each order requires 1 to 7 business days for crafting and dispatch.
- You will receive a confirmation once your order has been shipped.
2. Shipping & Delivery Timeline
- After dispatch, delivery usually takes 3 to 5 business days, depending on your location and courier services.
- Please note: Delivery times may vary slightly due to factors beyond our control (e.g., courier delays, public holidays, or unforeseen circumstances).
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you place your order.
- Any promotional offers (like free shipping) will be mentioned on the website/social media at the time of order.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email/WhatsApp to monitor the delivery status.
5. Incorrect Address / Failed Delivery
- Please ensure your shipping details are accurate at the time of placing the order.
- In case of failed delivery due to incorrect information provided, additional charges may apply for re-shipping.
6. Contact Us
For any shipping-related queries, please contact us at:
📧 elanora.in@gmail.com
📱 +91 76260 45277